Lifetime Free After-Sales Support


All our machines has been strictly tested before sending to client, so it is really not likely to have problem.

But in case it has any problem, we offer 1 year free warranty and lifetime after sales service. Which means, within 1 year, we will offer free spare parts, and we will pay the shipping cost to our clients. If beyond 1 year, we still offer free after-sales support. In case client need any spare parts, we only charge the lowest cost.

TEC DIODE company offers Lifetime Free After-Sales Support

In last year our after-sales manager's whatsapp number was banned, so she have to changed to a new number. She have send new number information to all our clients, even who has only bought 1 portable model in years ago.

 

For some clients who did not reply to this message, she send more than 1 time, just to make sure, every of our client knows she has chnaged the number, and in case they need any help, they can find our after-sales manager fast.


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